All industries Wathen Consulting for

Dental & Medical

A steady stream of new patients — and the systems to keep them coming back.

Most dental and medical practices get new patients through one of two ways: insurance network listings or referrals from existing patients. Both are out of your control. A practice that actively markets itself online doesn't have to hope — it consistently attracts the patients it wants, whether that's new families, cosmetic cases, or patients who are simply tired of their current provider. Digital marketing gives you a predictable, controllable patient acquisition channel that you own.

What we do for you

A complete marketing system built for Dental.

Every tactic below is chosen because it specifically works for your industry — not because it's on a standard service list.

Google Ads — Capture Patients at the Moment of Search

Dental and medical decisions are high-stakes and researched carefully. When someone searches 'dentist accepting new patients near me' or 'teeth whitening cost [city],' they're ready to act — they just need to find the right provider. Google Ads puts your practice at the very top of that search, with ad copy that addresses the patient's specific concern (accepting new patients, insurance, flexible hours, specific procedures). We set up conversion tracking that tells us exactly which ads produce appointment bookings, so every dollar of ad spend is accountable. For elective services like cosmetic dentistry, orthodontics, or implants, targeted Google Ads can produce a significant ROI because the case value is high.

Top placement for 'accepting new patients' and procedure-specific searches
Ad copy that speaks to patient concerns and builds trust
Conversion tracking tied to actual appointment bookings
High-ROI for elective and cosmetic procedure campaigns

Local SEO — Dominate Your Area in Organic Search

When someone moves to a new city or loses their current dentist, one of the first things they do is Google 'dentist near me' and check the map pack. Ranking in the top three results of that map pack consistently produces new patient inquiries at zero cost per click. We earn that ranking through a combination of Google Business Profile optimization, local citation building, website authority signals, and service-specific content that demonstrates expertise. We also optimize for procedure keywords that carry strong commercial intent — 'dental implants [city],' 'Invisalign provider near me,' 'emergency dentist open Saturday.'

Map pack ranking for 'dentist near me' searches in your area
Procedure-specific pages that rank for high-intent keywords
Citation building that strengthens local authority signals
Emergency and urgent care keywords for immediate-need patients

Google Business Profile — Your Practice's Digital Front Door

Before a new patient ever steps through your door, they've already judged your practice online. A GBP with outdated photos, few reviews, and missing information sends a quiet signal that the practice may not be up to date. We build your GBP into a complete, trustworthy digital first impression: accurate insurance information, a photo library showing your team and clean modern office, service categories properly configured to maximize which searches you appear in, and a steady stream of new patient reviews. For many practices, an optimized GBP alone produces a 30-50% increase in new patient calls within 90 days.

Complete profile optimization — insurance, hours, services, photos
Review generation system that consistently grows your patient reviews
Properly configured service categories to maximize search visibility
Regular posts that educate patients and keep your profile active

Website & Patient-Conversion Focused Design

A practice website has one primary job: convert a curious visitor into a booked appointment. Most practice websites fail at this — they're written for other dentists, not for patients, and they bury the most important information (are you accepting new patients? do you take my insurance? can I book online?) behind paragraphs of clinical text. We build or rebuild your website with the patient journey in mind: clear navigation, a prominent 'Book an Appointment' button on every page, individual service pages written in patient-friendly language that explain the procedure, what to expect, and common costs, and an online booking or contact form that makes the next step frictionless.

Patient-first content written for real people, not clinical audiences
Service pages for every procedure that rank in search and convert visitors
Online booking integration or simple inquiry forms above the fold
Mobile-optimized — most patients research on their phone

Patient Retention & Reactivation Automation

Acquiring a new patient costs 5-7x more than retaining an existing one. Yet most practices rely on manual recall processes — a letter here, a phone call there — that slip through the cracks when the front desk is busy. We set up automated patient communication systems that send appointment reminders (dramatically reducing no-shows), recall reminders for hygiene appointments, reactivation sequences for patients who haven't visited in 12+ months, and post-visit follow-ups that prompt reviews and encourage referrals. These systems run automatically in the background, keeping your schedule full without adding work for your team.

Automated appointment reminders that cut no-show rates
Hygiene recall sequences that fill your hygienist's schedule
Reactivation campaigns for lapsed patients — a free revenue source
Post-visit review prompts that grow your online reputation
What to expect

What working together actually looks like.

We measure success by what matters to your bottom line — not impressions, not followers, not vanity numbers. Here's what clients in your industry typically see.

  • Consistent new patient flow from Google Ads and organic search
  • Higher revenue per patient through cosmetic and elective service promotion
  • Dominant local visibility that makes you the obvious choice in your area
  • Full hygiene schedule through automated recall and reminder systems
  • A growing review profile that makes new patients confident before they call
Let's talk

Ready to grow your Dental business?

Get a free audit of your current digital presence and a custom plan built around your specific market, competition, and goals. No generic packages. No pressure. Just clarity on where the opportunity is and what it would take to capture it.